I called CNY Roof Cleaners to remove the snow and Ice dams from my roof. The women I spoke to on the phone was very nice and understanding of my situation. She scheduled my appointment and made sure I understood what I was having done. When the 2 guys showed up to do the work they were very cautious about taking the time to walk around the house and protect windows and other structures from the falling ice and snow that would be coming off of the house. They removed all the ice and snow in about 2 hours. I was impressed at how fast they were. I will continue to use them in the future. Thank you for a great Job!!!